Pre Move-In

Pre Move-In
Customer Experience

Lease Customer Experience

Your guide every step of the way.

Your Customer Experience coordinator is your go-to contact, information source, and all-around guide who will address any questions or connect you to the right person at any time during your journey towards home ownership.

Throughout your homeowner journey, your Customer Experience Coordinator is here to guide you and provide you with essential information at the right time as you await your keys and even after. Whether you are a first-time homebuyer or an experienced veteran, our Customer Experience team will ensure you know what’s going on in your emerging community so you know what to expect and how best to prepare for each step.

Ask your Coordinator about:

  • The next steps in your home buying journey
  • Who to contact for a specific inquiry
  • Your new community’s design features
  • Updating your contact information
  • Utility, landscaping or grading information
  • Any questions or concerns at any time!

We're here to help

Just Tell us How

Your Customer Experience Coordinator can provide any answers or connect you with the right person to address any questions - during regular business hours.

613 751 2888

[email protected]

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