Pre Move-In

Pre Move-In
Customer Experience

Lease Customer Experience

With you every step of the way.

Your Customer Experience Coordinator is your go-to contact, information source, and all-around guide who will address any questions or connect you to the right person at any time during your journey towards home ownership.

As you get closer to moving into your home, be sure to attend the Minto Communities Homeowner Essentials Event. You will have the chance to meet and ask questions directly to the team responsible for building your new home and community. You will also learn about parks and schools and pathways coming to your area, receive essential information about how to prepare for the closing of your new home. This is also a great opportunity to meet your new neighbours!

Ask your Customer Experience Coordinator about:

  • The next steps in your home buying journey
  • Construction updates
  • Updating your contact information, in order to keep you apprised on the construction process of your home
  • How to prepare for your closing
  • Questions about your agreement of purchase and sale
  • The Customer Experience team can assist you with any questions or concerns. They can be reached at 416-596-3456 or [email protected].

We're here to help

Just Tell us How

Your Customer Experience Coordinator can provide any answers or connect you with the right person to address any questions - during regular business hours.


[email protected]

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