Pre Move-In

Customer-experience

Customer Experience Coordinator

Your go-to contact, information source, and all-round guide who will answer your questions or connect you to the right person who will at any time during your journey ownership journey.

Ask this expert about:

  • The next steps in your home owning journey
  • Your new community
  • How to update your contact information
  • Utility information
  • Your new civic address
  • Any questions or concerns at any time!

Contact Info

Phone: 587-441-1975

E-mail: [email protected]

Customer-experience

Sales Representative

Your expert on the sale and closing of your home.

Ask this expert about:

  • Your Agreement of Purchase & Sale (APS)
  • Your deposits/banking information or mortgage approval
  • Providing your lawyer’s information

Contact Info

Phone: 403-616-8917

Please select the email for the community you're inquiring about:

The Annex: [email protected]

Era: [email protected]

East Hills Crosssing: [email protected]

Wildflower: [email protected]

Post Move-In

Customer-experience

Minto MasterCare Warranty

Once you receive your keys, our new home warranty experts are there to support you and address any warranty items or answer questions about home maintenance and operation.

Ask this expert about:

  • Your Pre-Delivery Orientation (PDO)
  • Your New Home Warranty
  • Maintaining your Home

Contact Info

Phone: 587-441-1980

E-mail: [email protected]

Customer-experience

Condominium Management

Once you move in, condominium management is responsible for coordinating all aspects of the shared or common spaces of the condo, and acting on behalf of the residents.

Ask these experts about:

  • Anything related to the common/shared spaces of the condominium such as parking, amenities, or landscaping
  • Move-in coordination
  • Building maintenance and security
  • Condo by-laws or rules
  • How to run for election on the condo board

Contact Info

Name: Equium Group

Phone: 403-265-4431

E-mail: [email protected]

The Annex Interior

We're here to help

We're Here to Help

Your Customer Experience Coordinator can provide any answers or connect you with the right person to address any questions - during regular business hours.

587-441-1975

[email protected]

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