Pre Move-In
Customer Experience Coordinator
Your go-to contact, information source, and all-round guide who will answer your questions or connect you to the right person who will at any time during your journey ownership journey.
Ask this expert about:
- The next steps in your home owning journey
- Your new community
- How to update your contact information
- Utility information
- Your new civic address
- Any questions or concerns at any time!
Contact Info
Phone: 587-441-1975
E-mail: [email protected]
Sales Representative
Your expert on the sale and closing of your home.
Ask this expert about:
- Your Agreement of Purchase & Sale (APS)
- Your deposits/banking information or mortgage approval
- Providing your lawyer’s information
Contact Info
Phone: 403-616-8917
Please select the email for the community you're inquiring about:
The Annex: [email protected]
Era: [email protected]
East Hills Crosssing: [email protected]
Wildflower: [email protected]
Post Move-In
Minto MasterCare Warranty
Once you receive your keys, our new home warranty experts are there to support you and address any warranty items or answer questions about home maintenance and operation.
Ask this expert about:
- Your Pre-Delivery Orientation (PDO)
- Your New Home Warranty
- Maintaining your Home
Contact Info
Phone: 587-441-1976
E-mail: [email protected]
Condominium Management
Once you move in, condominium management is responsible for coordinating all aspects of the shared or common spaces of the condo, and acting on behalf of the residents.
Ask these experts about:
- Anything related to the common/shared spaces of the condominium such as parking, amenities, or landscaping
- Move-in coordination
- Building maintenance and security
- Condo by-laws or rules
- How to run for election on the condo board
Contact Info
Name: Equium Group
Phone: 403-265-4431
E-mail: [email protected]
We're here to help
Your Customer Experience Coordinator can provide any answers or connect you with the right person to address any questions - during regular business hours.
