Why choose Minto Apartments in London?
When you choose to rent with Minto Apartments…
- You have our 7-day guarantee
- You can Rent Your Way - every step of the renting process will be tailored to your needs
- We’ve got your back with 24/7 emergency service
- All of our apartments are pet friendly
- Winners of the Federation of Rental Properties of Ontario MAC Awards
- Our buildings are part of the Certified Rental Building program
- You can pay online
- Green is good
- You can get a Rogers Communications special offer
Our Satisfaction Promise - You have our 7-day Guarantee
During recent times, we have all been spending more time at home. Home has become a sanctuary where we live, work, and play, which is why we understand how important it is to love your home.
At Minto Apartments, we want you to love your new home. If you aren't satisfied, we want the opportunity to make you happy.
When you choose Minto Apartments, you have 7 days from the start date of your tenancy to make sure you made the right decision. If you are not completely satisfied with our product or services within the first 7 days of moving in, you can advise our management team and cancel your tenancy agreement without penalty.
We look forward to welcoming you to your new apartment.
Rent Your Way With Confidence
We are dedicated to making your apartment searching journey a convenient and safe one. Our Rent Your Way program makes the renting process simple and quick. You choose which option works best for you. From online appointments to virtual tours, our team will walk you through every step of the way. See every corner of your brand new apartment from the comfort of your couch. Click here to learn more.
24/7 Emergency Service
Emergencies happen when you least expect them. So if you find yourself in an emergency situation in your Minto Apartments rental home, simply give us a call and we'll respond within 24 hours. For all other non-emergency requests, we’ll respond within two business days, if not sooner. To make things easier for you, you can even fill out a Service Request Form online to let us know about the issues you’re having.
FRPO MAC Awards
When we win, so do you. We work hard to ensure our residents are happy and we’ve been recognized by the industry for doing just that. The MAC Awards recognizes excellence in the residential rental housing industry and advances the high standards set by the Federation of Rental-housing Providers of Ontario (FRPO).
In 2017 Minto Apartments proudly won:
- The Customer Service Award of Excellence for The Minto Group
- The Amenities Award of Excellence for 185 Lyon Street, Ottawa
Want to know more about these awards? Read about them here.
What it means to be a Certified Rental Building (CRB). This certification program was developed by the Federation of Rental-Housing Providers of Ontario to provide rental housing residents with the assurance that they’re choosing a well-run, well-managed building.
As the only multi-residential apartment building certification program of its kind in North America, each property must pass over 36 established building management and customer service standards. And Minto Apartments was proudly the first to be a part of this program when it launched in June 2008.
When you see the CRB logo at a multi-residential apartment building in Ontario, you can be sure you’re making the right choice.
Learn more about the Certified Rental Building Program.
Payment made easier. Life is busy, and we’d like to do what we can to make things easier. That’s why you can conveniently pay your rent online or by pre-authorized payment. Just contact your resident services office for your personal account code. How easy is that?
We care about the environment and our surroundings as much as you do. That’s why we’re committed to healthier living, resident and staff education, and ongoing investment in energy and resource savings. This is not something new for us. In fact, we developed the first multi-family rental LEED Gold certified building in Canada in 2008.
We believe that we can make our buildings better tomorrow than they were yesterday. As a Minto Apartments resident, you can help reduce the impact we have on the planet. We produce an annual report that documents our ongoing efforts to improve the environmental performance of our buildings and communities.
Learn more about Minto Sustainability.
Rogers Communications special offer
As a new Minto Apartments resident, you can benefit from special pricing, gain access to the best promotional offers and even switch your cable from your old address for free. When you sign your lease, we’ll arrange for a dedicated Rogers representative to work with you to figure out what cable, home phone and Internet plan you’ll need.