In the event of an extreme emergency, such as fire, call 911 immediately.

For other emergency maintenance or service requests please  contact your Resident Service centre by dialing 519-433-7291. Please leave your name, return phone number and the nature of your call, we will return your call as quickly as possible.

Emergency calls are defined as:

• No heat in the winter
• A plumbing leak or sewer blockage which threatens damage to personal property or the premises
• No electricity
• Any conditions which could be a fire hazard
• Gas leaks or gas odours
• Lock outs
• Refrigerator is out of order and the contents are in danger of spoiling
• Excessive noise from a neighbour