Submit an online service request. This form will be directed to the Resident Service Team for a fast, efficient response to your service request. Please provide as much information and detail as you can to help us serve you better.

In the event of an extreme emergency, such as fire, call 911 immediately.

For other emergency maintenance or service requests please  contact your Resident Service centre by dialing 519-433-7291. Please leave your name, return phone number and the nature of your call, we will return your call as quickly as possible.

Emergency calls are defined as:

• No heat in the winter
• A plumbing leak or sewer blockage which threatens damage to personal property or the premises
• No electricity
• Any conditions which could be a fire hazard
• Gas leaks or gas odours
• Lock outs
• Refrigerator is out of order and the contents are in danger of spoiling
• Excessive noise from a neighbour

Submit an online service request.

This form will be directed to the Resident Service Team for a fast, efficient response to your service request. Please provide as much information and detail as you can to help us serve you better.