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NEXTSTEPStargets.FocusedauditsandretrocommissioningeffortsactiveinvestigationofnewtechnologiesandmonitoringmethodsconservationeducationinitiativesandongoingcollaborationbetweenemployeesareonlysomeofthethingsthatmakemecondentMintowillreachthetargetswehaveset.Withour2012performanceexaminedandcommunicatedIlookforwardtoseeingwhatinnovationsandexcitingcollaborationswewillexploreinthecomingyeartofurtherimproveourperformance.ReectingonwherewevecomefromIhavenodoubtwewillcontinuetopushourselvestoreduceourenvironmentalimpactandhelpourcustomersndmorevaluecomfortandinspirationintheMintospacestheyhavechosen.AlisonMinatoVicePresidentSustainabilityInourfourthyearofpublishinganenvironmentalreportandrstfullyearofmeasuringourprogresstowardour2016environmentaltargetsIamremindedjusthowimportantitistotrackourperformanceinthesekeyareas.Measuringourenvironmentalperformanceandthereforegatheringinsightintohowwecanbetteroptimizeouroperationsandbuildingpracticesremainsacrucialstepindeliveringonourexpectationsofoperationalexcellenceandenvironmentalimpactreduction.Asyouveseeninthisreportwevemadeitourgoaltolearnaboutthedatawecollectandexplorethereasonsbehindourperformanceinbothouroperatedpropertiesandnewcommunitieswhetherthosenumbersincreasedordecreased.BecausealthoughtheyappearassimplynumbersandarrowstheytranslateintoexperiencesforourcustomersexperiencesthatshouldreectMintoslongstandingeffortstoprovidethoughtfullydesignedinnovativeandefcientspacesthatempowerourcustomerstoreducetheirresourceconsumption.Lookingoverour2012progressImproudtoacknowledgethatevenwithbusinessgrowthandunpredictableweatherinuencesMintoismakinggreatstridestowardsour2016environmental14MINTO2012EnvironmentalReport